Concrew Training

How many managers and staff have been trained to write case notes and reports that will withstand the rigour of legal scrutiny? For those organsiations providing services to users, especially within #health and #social care, in the event of appeal or challenge to a decision or course of action; case notes and reports become valuable sources of evidence. It is far easier to defend your position/judgement/decsion when the supporting case notes and #reports are robust.  #Training management and staff to write in a more robust and #defensible way offers real benefit Concrew Training's one-day training course on writing defensible documents helps participants understand how, where and why their case notes and reports may be used and provides hints tips and guidance to help them write in a more robust defensible way Read more about the course here >>>>>

#Antisemitismin the #labourparty (link) , #islamophibia in the #conservativeparty (link) are 2 high profile examples of why every company and organisation needs robust policies regarding staff's use of social media. Firstly companies and organisatiosn need to make it explicitly clear to employees what is and is not allowed and secondly ensure this is backed up by robust policies and procedures that support #disciplnary action and #dismisal in the event that unsuitable comments are posted to social media. Far too many companies and organisations loose at #tribunals because their policies and procedures did not support the disciplinary/dismisal action they too. Our one-day workshop on social media rights and responsiblities can be tailored to staff training or the writing/updating of robust policies and procedures    

One has to ask whether Gemma White's July 2019 investigation and report on #bullying in #Parliament was a complete waste of time and money given the antics we have seen in the last few days. But there are lessons to be learned, it is easy to champion #anti-bullying but it is all too easy to revert to form and for managers to use bullying to acheive their desired outcomes.   Ultmately anti-bullying policies need to be lead from the top and cascesed throughout the organisation - there is logic in suggesting training should start at #Director level and be cascaded down.