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Customer Feedback

Many thanks to all those who left feedback on our courses last week,  its always great to hear from our customers especially with feedback like this: Excellent - thank you An excellent training course Exceeded expectations Informative and motivating Excellent training session Very Enjoyable Very high quality Very Effective Engaging and Interesting Engaging delivery Very effective and competent Very useful, informative and beneficial #hr #ceo #management #business #training #leadership #edchat #teaching #learning

Equality & Diversity 2014/15

In the last few months, the equality law agenda has been subject to rapid legal and political change. With more to come!  Couple this speed of on-going change with the still too common situation where well intended individuals, usually through their limited understanding of effective E&D adopt and/or implement misguided systems and procedures;  approaches that all too often add unnecessarily burden and/or cost and can even hinder good practice being followed; and the need for regular update training on E&D starts to become clear.    For example are you and your team fully conversant with the following recent changes ? and do you all have the confidence,  knowledge and skills to apply them effectively ?   Are any of your team scared to manage because of the fear of the staff member filing a discrimination claim or one about bullying/harassment.  Disability has now been re defined by European judges to include obesity. There are implications here for equalit

Teaching Assistants - Review of Standards Announced

The Rt Hon David Laws MP and the Department for Education have announced a review of the standards for teaching assistants. The review will aim to replace the current set of standards with a clearer and more concise version which reflects the diversity of the existing schools system. The review panel will aim to draw up standards which: ·          are unequivocal, clear and easy to understand ·          can be used to assess the performance of teaching assistants ·          steer the professional development of teaching assistants at all levels ·          are designed to inspire confidence in teaching assistants and ensure that schools use their skills and expertise to best effect ·          focus primarily on the key elements of their professional relationship with teachers to ensure that all pupils attain the highest possible standard More information at: https://www.gov.uk/government/news/review-of-standards-for-teaching-assistants-launched

WORKING TOGETHER LEARNING SUPPORT AND TEACHING STAFF

Teaching assistants and learning support teams are taking on increasingly more important roles within the classroom.  It is important, especially if few are fully trained teachers, that their role is well defined, planned and structured.  This is especially important when they are tasked with providing more specialised support and guidance. The effectiveness of the support provided by teaching and learning support assistants is highly dependent on the way that the teaching and learning support assistants role is developed and dovetailed into lesson planning and delivery.   It is essential that management, teachers and the learning support staff have a clear and agreed and unified approach to teaching delivery. For example, learning support teams need to ensure that they work in ways that ensures students are stretched and encouraged to become more independent but simultaneously provides the detailed guidance and support when students need it.  These opposing goals are bette

Calculation of holiday pay based on commission and overtime may have to change

There could soon be a need for employers to look very carefully at how they calculate holiday pay in the light of a landmark decision from the European Court. The case before them concerned a Mr. Lock, a gas sales consultant and had been referred to Europe by the UK’s Employment Appeal Tribunal (EAT). Mr. Lock’s pay was made up of basic salary plus commission calculated on the basis of completed sales.  The commission was generally paid some weeks after the conclusion of the sale, but usually represented over 60% of his normal monthly earnings. During holiday periods he was paid in the same way as when he was at work: his basic salary plus any commission due from sales completed previously.  He took three weeks' annual leave over Christmas/New Year; during this time he received past commission but did not earn any commission as he was not making any sales and, as a result, his salary in the months following was reduced.   He then decided to ask for a "top-up "

UK Employment Law. 4 changes effective 01 October 2014

 4 changes come into effect today, 01 October 2014 1.The right of a tribunal to order an equal pay audit inside a whole company or organisation based upon evidence from just one case 2. Time off to accompany a pregnant woman to Ante-Natal appointments 3. New payments to employers when staff who are military reservists are called up 4. Increase in national minimum wage rates Employment Law Training: http://concrew-training.co.uk/home/support-for-education/equality-and-diversity/understanding-employment-law Many employment grievances and tribunal claims arise due to a lack of clarity or understanding about legislation and/or the unreasonable behaviour, whether on the part of the employer or employee or sometimes both. Periodic training in employment law is very important. Employment legislation has seen significant changes over the past 24 months and new legislation is often misunderstood. In some cases, employers are totally unaware of the existence of the legislation. I

Vicarious Liability

The concept of “Vicarious Liability” for any offensive discriminatory behaviour and conduct goes right to the top of the organisation. It follows clearly that the board of Directors or Governors will need to satisfy itself that everyone in the organisation is aware not only of their rights but also their associated responsibilities.  Tribunal claims have been lost by employers because this balance was not achieved. In other cases liabilities have been considerably reduced and transferred to the offender when, under scrutiny, it emerges that hard headed policies with clear procedures were in place, that effective sustained training underpinned this provision and that fast track mechanisms were in place to alert the board about prevailing or imminent problems and issues The big question is - do you and your business have the correct policies and procedures in place?  #cpd #hr #discrimination #localgov #ceo #rotherham #bullying #abuse #employment  read more at http://concrew-t

Discrimination

Do those at the top of the organisation appreciate the steady shift from the individual having to prove a claim of discrimination to one where it is the organisation that often has to prove with tangible evidence that they did not discriminate? The new public duties on equalities and those already in place are part of this agenda. External scrutiny regimes are increasingly demanding tangible evidence that policies and procedures do far more than tick boxes! Those in a governance role have a clear overarching scrutiny role here which they must sustain and review. http://concrew-training.co.uk/courses/corporate-governance-equalities

Corporate Governance and Equalities

Tesco, BBC, Rotherham, will you be next? . All CEOs, Directors and Governors need a robust understanding they understand how equalities legislation and good practice impacts on their business #E&D #equalities #governance #HR #CEO  The right training can help  http://concrew-training.co.uk/courses/corporate-governance-equalities

The role of the first-line manager is arguably one of the most important tasks in any organisation

The role of the first-line manager is arguably one of the most important tasks in any organisation or business. The latest moves to flatter management structures places further responsibility on first line managers including, supervisors, team leaders and section managers. Getting the best out of staff, often in circumstances where time and resources are limited, is a demanding task for all managers but for those new to management, with limited experience of managing people, the challenges are even more daunting. The ability of first line managers to understand the law, the issues and the correct approach has a huge impact on organisational performance. The right training and support significantly improves success. Concrew Training's pre-developed one-day good practice workshops include a wide range of topics that support the continued professional development of first line management. POPULAR TOPICS INCLUDE: click links below for more information on each workshop THE